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Facilities Management - Direct Debit Service

If you want to collect payments by Direct Debit, but have been unable to obtain your own Direct Debit Service User Number (previously known as Originator Identification Number or OIN) then our Facilities Management Direct Debit Bureau Service is the answer.

Typically, businesses with a turnover of less than £1 Million, and businesses that have been established for 3 years or less are unable to obtain their own Debit Service User Number. But First Capital Cashflow is able to obtain a Service User Number and collect direct debit payments on your behalf.

Features of this service include:

  • Your own branded Direct Debit Mandate.
  • Collections carried out in your name.
  • Paper or web based Paperless options – You tell us what you want.
  • Monthly, Fortnightly, Weekly or even Daily direct debit collections – You tell us what you want.
  • Improved cash flow forecasting – No more waiting for the cheque to arrive in the post
  • You receive all the benefits of the latest direct debit software and fully trained staff, without having a large capital outlay or having to undergo formal BACS training programmes.**
  • Full range of reporting – Collections, Unpaid direct debits, Amendments and Cancellations, which can be accessed real-time via a web based client administration site
  • Simple URL link to your website – affording easy direct debit sign up for your customers
  • Reduction in administration costs.
  • Comprehensive Internet Security and Disaster recovery including 128bit SSL encryption
  • Clear contracts encompassing service level agreements
  • All services are underwritten by comprehensive PI cover
  • Optional API – fully integrated server to server applications
** All new BACS Direct Debit Originators must attend a BACS approved training workshop.

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