Contact Image Small is First Capital Cashflow’s Sales Ledger Management Service designed for you to use in conjunction with our automated Direct Debit Services or as a stand alone arrangement. Outsourcing your Credit Control to our experts will enable you to concentrate even more resources into developing and delivering your products, while enjoying increased cashflow and improved customer payment performance.

Key Features of the Contact Image Small service include:-

  • Bespoke outsourced solutions with all communication and collection routines designed to meet your individual requirements, partial or full ledger.
  • All communications carried out in your company name alone.
  • All written communication via e-mail (where available) with received and read confirmations, to expedite the collections process.
  • Immediate issue of copy invoices to customers, where required, enabling payments to be agreed with no excuse.
  • Electronic links to your own accounting system.
  • Early query resolution.
  • Pause and restart of collection routines where disputes are raised and resolved.
  • Monthly statements to all your customers via e-mail (where available) or by post.
  • Payment plans and promises to pay fully monitored with follow-up letters issued immediately the plan or promise is broken.
  • Full reporting on all Sales Ledger Activity.
  • Increased cash flow and improved customer payment performance reduces your DSO.

Not all businesses are the same and so Contact Image Small is flexible enough to provide you with a bespoke solution for your individual company requirements. You will benefit from state of the art automatic processing systems to ensure that no account is overlooked. This is backed up by highly trained and experienced credit controllers, whose sole responsibility is to ensure your accounts are paid on time.

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